The Archive · 1920

TELEPHONE TRIALS

To the Editor of the "Nortu-Cuina Dairy News."

Sin,—The efficiency of the Shanghai Mutual Telephone Ca. is, as we all know to our cost, far from being satisfactory. The Company profess to be glad to do all in their power towards improving this efficiency. They tell you "When you are in trouble ring up 499 and state your complaints." If you still cannot get satisfaction, they attach perforated slips to the subscribers' list, so that complaints may reach the proper quarters and any faults be corrected.

Recently the writer was talking through his phone when he was cut off. Complaint was duly made to 499 with the usual reply, "Ts that so? We don't know who it is but will try and find out," and there it ended. The party at the other end also rang up Central and 499 and complained and received even less satisfaction. in fact, the coolie answering Central had a good laugh over the "joke." I detached a perforated slip from the subscribers' list and complained, giving full details.

Listen, Sir, and hearken unto the reply received from the "En-

Text read from the printed page and cleaned; old type leaves the occasional error.

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