The Archive · 1923

Success in Industry

What Welfare Work Really Means

Much is being said these days about Welfare Work, and there are few big employers of labour who are not giving the matter their consideration. That the human machine is actually capable of greater energy in congenial surroundings has been proved without doubt, and the greatest argument for the introduction of welfare work into factories is that it pays,—cynicism apart, the thing must be practical to be a success, In a former article I remarked that the most successful masters of men have been those who have recognized the necessity of the human touch, and the more I see of Communist and strike trouble ths more I am convinced of this. There must be someone besides the Bolshie agitator to whom the men can appeal, and that someone should be the head of the firm. It has been tried in England and it has succeeded. H Welfare work means more than the establishment' of recreation rooms, important as these are. remember the head of a. colossal firm in the Black Country who used to have talks with his men in the luncheon-hour, he probably still does. Strikes were rife in the Midlands just then and an agitator advanced one day and pushed him j off the platform. He said nothing whatever and the men put him Base they had learnt to trust

Text read from the printed page and cleaned; old type leaves the occasional error.

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